Help Center
Guides for tasks, wellness, billing, and teams — searchable and kept in sync with in-app support.
Account
Account, login, and appearance
Update your profile and timezone, manage passwords and Google sign-in, and switch between Light, Hybrid, and Dark.
Read guide →Calendar
Onward Calendar, Google Calendar read-in, scheduling focus blocks, and what never syncs back to Google.
Read guide →Integrations
Google Calendar on Settings → Integrations — what syncs today and what stays in Onward only.
Read guide →Notifications and the weekly snapshot
What Onward notifies you about, how to control in-app and email notifications, and how to configure your Monday weekly snapshot email.
Read guide →Privacy and your data
What stays private, the three Team Health sharing levels, how to export your data, and how to delete your account.
Read guide →Workspaces, seats, and billing
How workspaces work, inviting members, the 14-day trial, per-seat pricing at $12/month, and what happens when payment fails.
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Getting started
Contact support
How to reach Onward support from the app or by email, what to include so we can help on the first reply, and where to check for outages.
Read guide →Getting started with Onward
Set up your workspace, learn where everything lives, and follow a first-week plan that gets the adaptive and wellness features working for you.
Read guide →How Onward works
The approach behind Onward — capacity, a planned day, tasks and wellness in one place, and you staying in charge.
Read guide →Mobile web and apps
How My Tasks and navigation differ on phones vs desktop.
Read guide →Search and navigation
Find anything with ⌘K, and learn where everything lives in the sidebar and mobile navigation.
Read guide →Troubleshooting
Fixes for the most common Onward issues — missing tasks, calendar events not appearing, sign-in trouble, wrong dates, and settings that won't save.
Read guide →Welcome
The checklist after you sign up — a project, a plan, Guide, and a morning routine — and how to open it again.
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Productivity
Adaptive interface (Rest, Ready, Flow)
How Onward changes what it shows you based on your capacity — and how to override it whenever you want.
Read guide →Focus mode
Run timed deep-work sessions with a planned break, a post-session check-in, and an immersive view that hides the rest of the app.
Read guide →Onward Guide
The Guide panel on My Tasks — suggestions, capacity, and how it uses your context.
Read guide →Plan My Day
Commit to up to five tasks for today, order them by importance, and close the day knowing what actually mattered.
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Tasks
Bulk edit tasks
Select several tasks and change due date, project, assignee, status, priority, effort, visibility, or delete them together.
Read guide →Projects and organization
Group work by client or initiative, use project notes and colors, and decide how granular your projects should be.
Read guide →Recurring tasks
Daily, weekly, and monthly recurrence — how per-occurrence completion works and when to use a recurring task instead of a habit.
Read guide →Saved views, filters, and columns
Filter and sort My Tasks, hide and reorder columns, then save the whole setup as a personal or shared view.
Read guide →Task comments
Comment on a task, mention a teammate, reply, edit, like, and leave a voice comment.
Read guide →Task details
The task drawer — subtasks, description, notes, voice, links, attachments, and the details fields.
Read guide →Tasks and completion
Create and edit tasks in the list, complete them, and open the board, task calendar, or details.
Read guide →The task board
Status columns on Boards view — drag tasks, add and rename columns, and choose what each card shows.
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Teams
Wellness
Habits, gratitude, and boundaries
Build daily habits with streaks and a heatmap, keep a gratitude journal, set work-life boundaries, and use the Mindfulness Center.
Read guide →Morning and shutdown routines
Bookend the workday with short structured check-ins that plan your day, close your loops, and quietly build your wellness history.
Read guide →Your Wellness
The wellness dashboard — mood check-ins, journaling, the Balance Index, and the charts that connect how you felt to what you shipped.
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