Privacy Policy

Last Updated: April 18, 2025

1. Introduction

At Onward, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our productivity platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

  • Name and email address
  • Billing information and payment details
  • Business information such as company name and job title
  • User preferences and settings

2.2 Usage Data

We may also collect information on how the service is accessed and used. This usage data may include:

  • Your computer's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages of our application that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our service
  • Notify you about changes to our service
  • Allow you to participate in interactive features
  • Provide customer support
  • Gather analysis to improve our service
  • Monitor the usage of our service
  • Detect, prevent, and address technical issues

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

You have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@keeponward.com